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To clean or not to clean. . .

One of our customers in Leawood sent this sweater to us for cleaning this week. Notice the holes. Should we have cleaned this item for her, or should we try to reach her for approval first?

sweater with holes

For this item, we did NOT clean it. Because the holes are on the back of the sweater, we’re pretty sure the customer wasn’t even aware of them. We thought it was a good idea to return it to her, so she could decide whether or not it was worth cleaning.

Categories News | Tags: , , , , | Posted on September 12, 2013

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